Our florists work hard to create your flowers exactly like you see them on our site, but it may be necessary to alter your bouquet with other flowers due to the availability of certain plants that are in or out of season.
In short, we would rather substitute your flowers with something fresh rather than with something old.
See our substitution information Here.
Care is taken to maintain the style and theme of the arrangement, using flowers of equal or higher value. We take pride and the time to create each floral design for you because it's the customer we care about. We know how important the occasion is when you send flowers, and we do our best to maintain the highest quality available.
When people receive our flowers we often hear this is the most gorgeous flower design they've ever received. When delivering in hospitals or offices, our designs turn heads. Thank you for choosing South Burlington's local flower shop: Chappell's!
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it cannot
be read over the internet.